Conflict Resolution
The Conflict Resolution program can help your team learn how to turn a negative clash with a colleague into an opportunity to strengthen relationships.
What Is Conflict Resolution
The Conflict Resolution skill development program is available anywhere in North America, at any time, and for any group size. This group training workshop helps your team change how they approach workplace conflicts, understand the importance of accountability, recognize common conflict behaviors, use the conflict initiation model, and discover new strategies for managing conflicts.
This program is perfect for groups looking to harness conflict as a positive force, transforming it from a negative experience to a constructive tool for growth. Participants will learn to use proven conflict resolution tools and techniques, practicing a variety of methods with interactive exercises and group discussions that put their skills to the test.
Below is a draft agenda designed to give you a general overview of what we cover. Our goal is to understand your specific objectives and tailor a detailed, bespoke agenda that best meets your needs. Sessions are typically 4 hours (half-day) or a full day (6-8 hours), depending on your requirements.
Available Formats: In-Person, Virtual
Conflict Resolution Agenda
Introduction and Program Overview
The event will begin with a welcome and introduction from your program facilitator. They will take a few minutes to outline the goals of the program and provide an overview of the agenda, ensuring everyone has a clear understanding of what to expect throughout the session.
Developing Conflict Resolution Skills
This session equips participants with the tools to effectively navigate and resolve workplace conflicts. Learn strategies for understanding differing perspectives, managing emotions, and encouraging constructive dialogue to create a more collaborative and harmonious work environment.
Group Exercises
During the program, teams will engage in various group exercises designed to help them discuss, practice, and apply the concepts they’ve learned. These activities offer a valuable opportunity for teams to collaborate and grow together. All necessary materials for the exercises will be provided.
Summary and Key Learnings
At the end of the program, your facilitator will provide a recap of the key takeaways. Additionally, there will be time for a final Q&A session, allowing participants to seek clarification and discuss any remaining questions.
What's Included With Your Conflict Resolution
Included
Tailored Program with Soft Copy of Materials
On-Site Facilitator for Set Up and Delivery of Training
Closing Discussion to End Your Program and Review Key Takeaways
Pre-Program Communication
Full-Service Day-Of Package
Post-Program Follow-Up and Support
Required From You
Venue for Your Program
Share your team's challenges or opportunities
Preferable room set up in U-Shape to promote clear communication
Participants' first names visible (name tags, tent cards)
Split your group into teams for interactive exercises
Projector (or large TV) and screen in the room
Conflict Resolution Brochure
Enter your details below to receive the event brochure:
Conflict Resolution Photos
What Our Clients Are Saying
You helped us to apply the lessons to our daily work back at the office
Thanks for giving us the latitude as a group to work through the concepts of Conflict Resolution. You helped us to apply the ideas and lessons to our daily work back at the office.
JamBam
Phenomenal impact!
Lyndon, this was so beneficial. We talked about our strengths and weaknesses as an Executive Leadership Team in a way that we had never done before. You pushed us on becoming more professionally vulnerable with each other, thereby strengthening us as a team. Phenomenal impact!
Budge Studio
Made the session much more impactful
Thank you Lyndon for all the effort you put in ahead of this session. It made the session that much more impactful for the entire group.
Royal Brass & Hose
It was completely practical
Lyndon, your exercises made the entire session very interactive and really helped to bring the concepts to life. It was completely practical and I can see our North American Executive Leadership team using their learnings immediately. We will have you back.
Schüler Group
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