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Who we are:

We provide team building and training for corporate groups that help boost employee morale, create healthy work environments, and increase productivity. While we are located in North Vancouver, we run events all across North America. Our small team coordinates all the behind-the-scene logistics for the events team to execute fantastic team building events, and our customers love us!

Who we’re looking for

The Operations Coordinator is responsible for event administration and support including customer communication, planning, workforce resourcing, and sales support, with a large focus on event logistics. The Event Operations Coordinator has direct contact with our customers, our sales team, the contractor team, venues, and suppliers to ensure that all event requirements are met, and our customers are satisfied. The full-time position will have you working from the office most days.

What will you be doing as an Operations Coordinator?

• Event Supply & Warehouse management: ordering, organizing, preparing, shipping, and tracking of event supplies, as well as communicating with on-site event staff, venues, and delivery services.
• Event logistics: tracking and planning for all steps of even production. Includes assigning and conversing with event staff, online meeting setup, web application management, booking travel, ordering supplies, and other recent production tasks as required.
• Administration: updating records, workforce resourcing, and customer invoicing.
• Planning and coordinating the implementation of assigned projects.
• Support both internal colleagues and external customers via email, chat, phone, and task management systems.
• Onboard new contracts and attend local in-person events when needed.
• Implement and support the Operations department initiatives, including recruitment and training.

Qualifications

• Detail-oriented working style with exceptional organization skills.
• Ability to multitask within tight deadlines.
• Strong problem-solving skills, with proven ability to be resourceful and creative.
• Demonstrated ability to work independently and take initiative, when required.
• Able to work in a fast-paced environment while prioritizing tasks based on daily demand.
• Excellent customer service skills, and superior work ethic.
• Advanced proficiency in Microsoft Office and other software applications.
• Excellent verbal and written communication skills.

Want to apply for this position? Please send us your resume and cover letter to jobs@outbackteambuilding.com.

***We are an equal-opportunity employer and value diversity, equity, and inclusion. We believe that the best ideas come from diverse teams and diverse teams are built intentionally. We want to work with the best people around the world and are committed to creating an environment where people are empowered by their colleagues.

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